CLOUD IVR

We are associated with one of Asia’s leading Cloud Telephony Company, we are able to provide World Class Clould Telephony business solutions for our clients.

Our cloud-based Interactive Voice Response system lets you route calls to the right department, whether it is for executive or office or Language Selection For English, Press 1. OR For Sales, press 2. OR To place a new order, press 3.

This gives your Company a Professional loom, you sound professional and your Calls are managed efficiently.

You save time on manual forwarding, you save money because you don’t need a receptionist anymore, and you gain trust because you’re always accurate.

VIRTUAL NUMBER

You might be advertising virally across the country: Billboards, Google Ads, Radio, TV, Newspapers, and what not. It seems to be working too because your office phone is ringing off the hook. You’d like to replicate this success again when you launch the next product or deal. But, you have no clue which ad media worked and which didn’t. Virtual Number solutions have helped many big companies to solve this very problem. We can give you 1000s of individual numbers, one for each ad, each center, each location. This helps you track the source of your leads, measure and record them too.

TOLLFREE NUMBER

We offer Toll Free number with IVR solution which help small companies generate more business and project a bigger and professional image. You can route your Toll Free Number instantly to any number. Now you can answer the call on your cell phone, home phone or from a phone in another country.

POWERFUL FEATURES

Mobile Application

Through a pop-up, get the history and profile of the person calling you. Listen to recordings and build your sales funnel — straight from your mobile.

Multi Agent Accesses

Divides responsibility and allows your executives to access their call logs even when you’re not available

Call Recording

Every call you make or receive is recorded. So monitoring the quality of your customer support or analyzing calls from customers and prospects is as easy as pushing a button.

Unified Management

Add or delete forwarding numbers, access logs and recordings, listen to voicemails and modify your call settings from a single panel.

Notifications

You can choose to get email alerts for calls that couldn’t be answered or even for new voicemails.

CRM Integration

It’s ability to integrate seamlessly with your existing CRM, such as FreshDesk, Salesforce and Zendesk, ensures that your records are always up-to-date.

Outbound Calling

Every call made through your toll-free number is recorded and synced with your CRM. Listen to past conversations of agents and customers, anytime.

And many more features and also we can Customize the Solution according to Customer’s requirement.